FAQs

What makes ePac different from traditional flexible packaging companies?

ePac is the first flexible packaging company designed from the ground up to simplify the flexible packaging experience. Our digital technology platform – and the service model it enables – allow brands to take advantage of low minimum orders, 10 to 15-business day turnaround, and no plate fees. ePac is focused on partnering with brands to help them grow their business, through professional packaging and big-brand shelf appeal.

What can I expect with the customer experience at ePac?

Customer service is our top priority, and it’s our goal to become your flexible packaging partner. If you’re not sure what type of packaging you need, our experts will recommend a size and structure specific for your product. If you already have a specification in mind, let us know and we’ll work with it. Our customers find the ability to order to demand, thereby reducing costly inventory and obsolescence, a real game changer, especially for small and medium size businesses.

What are the benefits of digital printing vs. conventional printing?

GREAT question! Digital printing eliminates many of the steps in the conventional printing process, making it much faster and more efficient. Some of the benefits of digital printing include:

  • Low minimum orders
  • No plate or setup fees
  • Run multiple SKUs in one job
  • Short turnaround time (10 business days for roll stock and 15 business days for finished pouches)
  • Ability to print high-definition quality graphics and match existing product line designs
  • The use of variable data and graphics which make it possible to create customized packaging to:
    • Meet the needs of select target markets
    • Run unique marketing campaigns & promotions
    • Enable track and trace technology 
    • Verify your product’s authenticity
    • Set yourself apart from the competition

Is digital printing less expensive than conventional?

In most cases, yes. Digital printing eliminates the need for investment in plates and cylinders, reduces waste and eliminates obsolesete inventory. It produces short runs more economically, and in cases where variable data and multiple SKUs are involved (or fast turnaround time is needed), medium run length jobs are competitively priced. Shipping costs are also substantially reduced when ordering locally.

Why do brand marketers need to know about ePac?

ePac and the digital printing platform we are based on presents a multitude of new options for brand marketers and companies of all sizes. By partnering with ePac, you can rapidly bring new products to market, make changes on the fly, target certain demographics for promotions, apply eye-catching graphics, link the package to an online experience, and so much more.

What is ePac’s turnaround time?

Finished pouches (including both lay flat pouches and stand up pouches) are shipped in 15-business days, once artwork is approved. Roll stock is shipped in 10-business days, once artwork is approved. 

What types of brands does ePac work with?

We work with brands of all sizes in a variety of different markets and industries. 

Where is ePac located?

We have locations all over the United States, Canada, the United Kingdom, and Asia Pacific. Click here to see a full list of our global locations.